811 Video KYC Account - Features

NOW get an 811 bank account AND complete your KYC journey from home over VIDEO with a Banking Officer in just a few steps. The process is open for Indian residents present in India during the process. At the moment, new users can use this facility to open a Kotak 811 account. The account created through the video KYC process is a full KYC account with no restrictions on deposits & spends.

Ready to open a Kotak 811 Account through video KYC?

Open 811 through Video KYC


Here’s a checklist before you opt for video KYC


  • Your Aadhaar No. / Virtual ID
  • Your PAN card
  • Your mobile phone
  • A white sheet and a black pen
  • A well lit room
  • A plain wall behind you
  • Uninterrupted data connectivity
  • To be physically in India

Your account will be fully operational, subject to the successful completion of the Video KYC process and due diligence verification completed by the Bank.

Existing Aadhaar based 811 OTP A/C holders can now complete their KYC through a video call by clicking here.

To know more about this facility and other details, kindly click here.



Still not sure about video KYC ?


Frequently Asked Questions

What is Video KYC?

Video KYC enables you to open an 811 bank account instantly wherein, after entering your details, you will have the option to get on a video call with our bank executive to complete your KYC process. The video call will ensure you no longer need to visit the branch to complete your KYC.

Here are the advantages of choosing Video KYC and getting your Full KYC Account: 

  • Get the full-fledged award-winning 811 experience
  • First of its kind - Complete your KYC on a video call during the account opening process
  • No Paper work with zero-contact account opening process
  • Unrestricted deposits, spends and validity

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What are the different steps involved in video KYC process?

In the Video KYC process, you have to fill up your details online. After you fill up all the required details, the bank agent will carry out basic checks through video interaction. The agent will guide you through the process. Just keep your original PAN card, a blank paper and a blue/black pen handy.You will get a full-fledged bank account after the Video KYC is done.

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What are the advantages of video KYC?

The end-to-end process of getting a full-fledged bank account can be carried out from the comfort of your home through an online zero-contact process. 

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Is Aadhaar required for video KYC?

Yes. Aadhaar* number is required for video KYC. Your Aadhaar number will be verified through an OTP received on your registered mobile number. You don’t need to carry your physical Aadhaar Card during the Video KYC process. 

In case you do not want to submit your Aadhaar details please click link and open a Kotak 811 Lite A/c.

* Submission of Aadhaar is voluntary

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Who are eligible to carry out Video KYC?

Video KYC is only applicable to new Kotak customers. Existing Kotak 811 customers can click on this link to book their full KYC appointment or walk into the nearest bank branch with the necessary documents.  

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