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Stay alert and remember the UPI Safety Shield every time you make UPI payments 

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Password Protection

Hackers are aware that people use the same or similar passwords for multiple accounts. If your banking password, Amazon password, and email password are the same, then a vulnerability in one site can put others at risk. 


What makes a password easy to guess?

Once hackers acquire a list of email addresses from a data breach, they already have a good start. From there, they simply have to pick a website of their choice and try the enlisted emails with the most popular passwords. There are chances of getting into quite a few accounts.


To avoid your account from getting hacked, here’s a list of worst passwords you should avoid:

  • Avoid using 123456, the most common of all passwords.
  • Switching a letter to a symbol like p@ssw0rd! too is an obvious trick that hackers know. Password cracking programs contain every type of these combinations in every language.
  • Use something obscure and avoid using names of your favourite sports team or pop culture references.
  • Using single words like sunshine or monkey and adding a number or punctuation at the end, doesn’t make for a strong password. Instead, use a phrase or sentence to make your password stronger.
  • Avoid using common patters like 111111, abc123 or 654321.


What makes a password strong?

  • Combining unrelated words.
  • Using an entire phrase and changing some of the letters to special letters and numbers.
  • Use a combination of upper and lower case letters, symbols and numbers.
  • The longer your password, the stronger it is.
  • Use different passwords for every account.

 

 

The digital revolution sweeping our country has given us, amongst many others, the convenience of digital banking. Internet banking or Net banking is fast, convenient and easy to use.  However, many people are still hesitant to use this service due to security concerns. Keep in mind the below mentioned Net Banking security tips to avoid the risk of fraudulent attacks.
 

  • Never share your One Time Password (OTP), PIN or CVV with anyone including any person claiming to be Kotak Mahindra Bank official.
  • Before entering personal information such as your name or email ID onto a website, read the privacy policy. Make sure to read how your information would be used by the website owner as well.
  • For Net Banking login, enter the Bank's website address www.kotak.com in the address bar. Never access the bank website from a link provided in emails from non-reliable sources. Be disciplined while clicking anywhere online. This will prevent you from clicking accidentally on malicious websites
  • Look for the padlock symbol on the address bar of your browser before you enter your login ID and password. On clicking the lock you can see the digital certificate and other details related to the website. Proceed only if such verification is available
  • Regularly log into your Net Banking accounts and check your bank statements to ensure all transactions are legitimate
  • Avoid accessing Kotak Net Banking from a public/shared computer. In case, you need to do so, use the Virtual Keypad to input your login credentials (show image)
  • Log out from Kotak Mahindra Bank's Net Banking after you complete your transaction every time. Don’t just close your browser
  • Protect your accounts on the computer with strong passwords.
  • Never use the browser option to remember passwords (disable Auto Complete function)
  • Go to settings option of the browser to clear browser cache and history after each session so that your account information is removed, especially if you are using a shared computer
  • Beware of pop-up windows that ask for your account number and PIN (Personal Identification Number). Kotak Mahindra Bank Login pages are always on a web page and never in a pop-up window
  • Use licensed software. Pirated or unauthorised softwares have higher chances of infecting your device.
  • Regularly update your computer with the latest security patches for your operating system, browser and email client.
  • Use anti-virus, anti-spyware and personal firewalls to safeguard your computer system at all times.

 

Click here to read more on securing your Net Banking experience.

UPI Payments

Shikha was excited that she had bought a new phone. She went across to the shop near her home, bought a protective case for the phone but realised she had forgotten to carry her wallet. She logged into Kotak Mobile Banking App and made the payment easily by scanning the merchant’s QR using the easy Scan & Pay feature.  

Cashless, convenient and secure payments are now literally at our fingertips. So, it is essential to follow some safe banking tips while sending/receiving money using any digital mode of payment.

Here are some safety tips to ensure your UPI payments are safe.

Receiving payment via UPI:

  • Never enter UPI PIN/MPIN/Scan a QR code for RECEIVING money. These are required ONLY while making payment
  • If you receive a request from an unknown person, be careful. Only accept requests from known senders and verified merchants
  • If you suspect fraud or feel an incorrect amount has been requested, reject the request. Verify with the person/merchant and only then you reinitiate the transaction if required


Sending money via UPI:

  • Before making a payment to anyone, validate the person’s UPI ID. Before entering UPI PIN / MPIN , match the beneficiary name with the name displayed in the app
  • Be alert and verify transaction details like Amount, UPI ID before completing the transaction
  • While sending money using contact / mobile number, ensure you type the correct mobile number or select it from your contact list and validate UPI ID & Name displayed in the app prior to entering MPIN
  • You could also ask for the recipient’s UPI ID or the QR code and try with a nominal Re 1 amount to verify before making larger payments
  • For your safety, set a reminder to periodically reset your UPI PIN
  • Check your statements and check your alerts regularly, even if the value is small. Report any un-authorised transaction that you observe to the Bank immediately to prevent any further losses
  • Avoid creating too many UPI accounts and using multiple apps
  • Avoid giving permission to screen-sharing apps since any sensitive information saved on your phone could get hacked
  • Keep your UPI app updated to avoid technical glitches and for latest safety updates
  • If there is an issue with a payment or transaction, connect with your Bank. Use the UPI-Help feature (Login to Kotak Mobile Banking App > Click on Contact us > Select issue with Transaction > select the type of transaction in Help Centre ) or call our customer service by clicking here
  • Be alert at all times — do not share your card number, CVV, expiry date, OTP and PIN details with anyone, anytime even if they claim to be a Bank employee

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